J Korean Acad Nurs.  2009 Apr;39(2):229-236. 10.4040/jkan.2009.39.2.229.

The Mediating Role of Organizational Citizenship Behavior between Organizational Justice and Organizational Effectiveness in Nursing Organizations

• Park WY
• Yoon SH

• KMID: 1405625
• DOI: http://doi.org/10.4040/jkan.2009.39.2.229

Abstract

PURPOSE
This study was a secondary analysis to verify the mediating role of organizational citizenship behavior (OCB) between organizational justice (OJ) and organizational effectiveness (OE) in nursing organizations. METHODS: The RN-BSNs and their colleagues in Seoul and Busan were subjects. The data was collected for 20 days between September 13 and October 2, 2004. Two hundred eighty three data sets were used for the final analysis. The fitness of models were tested using AMOS 5. RESULTS: The fitness of hypothetical model was moderate. Procedural Justice (PJ), Interaction Justice (IJ) and Distributive Justice (DJ) had direct effects on Job Satisfaction (JS), Organizational Commitment (OC) and Turnover Intention (TI) in OE, and indirect effects on JS, OC and TI mediated by OCB. The modified model improved with ideal fitness showed the causal relations among OE. In modified model, PJ, IJ and DJ had direct positive effects on OCB and JS and OC in OE, and indirect effects on JS and OC mediated by OCB. JS and OC in OE had a direct negative effect on TI. CONCLUSION: OCB mediated the relationship between OJ and OE, so the nursing managers should enhance OCB of the nurses in order to improve OE.

Keyword

Organizational justice; Organizational citizenship behavior; Job satisfaction; Organizational commitment; Turnover intention

MeSH Terms

Adult
*Attitude of Health Personnel
Efficiency, Organizational
Female
Humans
Job Satisfaction
Nursing Staff, Hospital/*organization & administration/*psychology
Organizational Culture
Organizational Objectives
Questionnaires
Social Justice
Social Responsibility
Young Adult

Figure

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  Figure 1 Path diagram of the hypothetical model. *p<.05. DJ=Distributive justice; PJ=Procedural justice; IJ=Interaction justice; OCB=Organizational citizenship behavior; JS=Job satisfaction; OC=Organizational commitment; TI=Turnover intention.

• 

  Figure 2 Path diagram of the modified model. *p<.05. DJ=Distributive justice; PJ=Procedural justice; IJ=Interaction justice; OCB=Organizational citizenship behavior; JS=Job satisfaction; OC=Organizational commitment; TI=Turnover intention.

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