J Korean Acad Nurs Adm.  2012 Dec;18(4):394-401.

Mediation Effect of Organizational Citizenship Behavior between Job Embeddedness and Turnover Intention in Hospital Nurses

• Kim EH
• Lee E
• Choi HJ

Abstract

PURPOSE
The purpose of the study was to identify the mediating effect of organizational citizenship behavior between job embeddedness and turnover intention in hospital nurses.
METHODS
Data were collected from 241 nurses in 3 tertiary hospitals and 2 secondary hospitals in Daegu and analyzed using descriptive statistics, Pearson correlations and structural equation model (SEM) with the PASW 18.0 and AMOS 18.0 program.
RESULTS
There were negative relationships between job embeddedness and turnover intention (r=-.53, p<.01), and organizational citizenship behavior and turnover intention (r=-.39, p<.01) but a positive relationship between job embeddedness and organizational citizenship behavior (r=.39, p<.01). There was a partial mediating effect of organizational citizenship behavior between job embeddedness and turnover intention (chi2=91.02, p<.001).
CONCLUSION
The results of this study indicate that organizational citizenship behavior has a mediating effect on the relationship between job embeddedness and turnover intention in hospital nurses, suggesting that enhancing organizational citizenship behavior is required. in order to promote job embeddedness and reduce turnover intention.

Keyword

Organizations; Behavior; Turnover; Nurse

MeSH Terms

Intention
Negotiating
Tertiary Care Centers

Figure

• 

  Figure 1 Path diagram of model.

Reference

1. Chah DO, Kim HC. The empirical study on the effects of communication satisfaction, group cohesiveness, and job satisfaction on organizational citizenship behavior. Korea-Japanese J Econ Manag Stud. 2000. 20:229–253.

2. Cho DH, Jo HC, Sung HN. Factors affecting the turnover intentions of small and medium construction IT workers. Manag Inf Syst Rev. 2011. 30(2):161–184.

3. Cho YB, Kawk SH, Ryu JR. A study on the effects of job embeddedness on staying in organization. J Hum Resour Manag Res. 2008. 15(1):173–200.

4. Eo KS, Hur HK, Kim KK, Cho YJ, Kim EH, Kim SJ. The relationship between job characteristics, job satisfaction, and intents to leave among hospital nurses. Clin Nurs Res. 2004. 9(2):81–92.

5. Griffith RW, Hom PW, Gaertner S. A meta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium. J Manage. 2000. 26(3):463–488. http://dx.doi.org/10.1177/014920630002600305.

6. Hospital Nurses Association. 2010 Actual condition survey report of nurse staffing. 2011. Retrieved March 9, 2011. from http://www.khna.or.kr/web/information/resource.php.

7. Hom PW, Griffeth RW. Employee turnover. 1994. Cincinnati, OH: South Western College Publishing.

8. Price JL, Mueller CW. A causal model of turnover for nurse. Acad Manage J. 1981. 24(3):543–565.

9. Joreskog KG, Sorbom D. LISREL 7: A guide to the program and applications. 1989. 2nd ed. Chicago: SPSS.

10. Kang MS, Kang YS. Empowerment moderating effect between job embeddedness and intention to transfer in service industry employee. Bus Educ Rev. 2011. 25(3):195–214.

11. Kim EK. The impacts on the intension of turnover by job embeddedness of social workers: Focused on the residential facilities and the non-residential facilities in Daegu. 2009. Daegu, Korea: Catholic University of Daegu;Unpublished master's thesis.

12. Kim JK. A study on the effect of job embeddedness on organizational citizenship behavior and job performance. 2005. Gumi, Korea: Kum-oh National Institute of Technology;Unpublished master's thesis.

13. Kim JJ. The empirical study on the turnover decision process of research scientist: Replication of unfolding model. 2001. Seoul, Korea: Korea University;Unpublished doctor's dissertation.

14. Kim MR. Influential factors on turnover intention of nurses: The affect of nurse's organizational commitment and career commitment to turnover intention. J Korean Acad Nurs Adm. 2007. 13:335–344.

15. Kim SJ. A study on the relationship between job satisfaction of nurses and their turnover intention. 1992. Seoul, Korea: Korea University;Unpublished master's thesis.

16. Lee DH. The effect of job embeddedness on organization citizen behavior, work performance, and intent for turnover. 2011. Gyeongju, Korea: Dongguk University;Unpublished master's thesis.

17. Lee EH, Chang SJ, Kim HO, Roh J, Park EJ, Won JU. The relationship between job stress and turnover of registered nurses in a university hospital. Korean J Occup Environ Med. 2007. 19:93–104.

18. Lee HK. Relationship among personality, job satisfaction, organizational commitment and turnover intention of new nurses. 2005. Seoul, Korea: Dankook University;Unpublished master's thesis.

19. Mitchell TR, Holtom B, Lee TW, Erez M. Why people stay: Using job embeddedness to predict voluntary turnover. Acad Manage J. 2001. 44(6):1102–1121. http://dx.doi.org/10.2307/3069391.

20. Organ DW. Organizational citizenship behavior: The good soldier syndrome. 1988. Lexingion, MA: Lexington Books.

21. Park J, Yun EK, Han SS. Factors that affect organizational citizenship behaviors for nurses. J Korean Acad Nurs. 2009. 39:499–507. http://dx.doi.org/10.4040/jkan.2009.39.4.499.

22. Park WY. The influence of organization citizenship behavior in the relation of justice and organizational effectiveness perceived by nurses. 2004. Gimhae, Korea: Inje University;Unpublished master's thesis.

23. Peltier J, Nill A, Schibrowsky JA. Internal marketing, nurse loyalty and relationship marketing: An exploratory study of German nurse. Health Mark Q. 2003. 20(4):63–82.

24. Podsakoff PM, Mackenzie S, Moorman RH, Fetter R. Transformational leader behavior and their effects on followers' trust in leader, satisfaction, and organizational citizenship behavior. Leadersh Q. 1990. 1(2):107–142. http://dx.doi.org/10.1016/1048-9843(90)90009-7.

25. Slavitt DB, Stamps PL, Piedmont EB, Hasse AM. Nurses' satisfaction with their work situation. Nurs Res. 1978. 27:114–120.

26. Sobel ME. Leinhardt S, editor. Asymptotic confidence intervals for indirect effect in structural equation model. Sociological methodology. 1982. Washington DC: American Sociological Association;290–312.

27. Son EJ. Nurses role conflicts influencing on the organizational commitments and turnover intentions. 2011. Seoul, Korea: Kyunghee University;Unpublished master's thesis.

28. Tett RP, Meyer JP. Job satisfaction, organizational commitment, turnover intention, and turnover: Path analysis based on meta-analysis findings. Pers Psychol. 1993. 46:259–293. http://dx.doi.org/10.1111/j.1744-6570.1993.tb00874.x.

29. Wijayanto BR, Kismono G. The effect of job embeddedness on organizational citizenship behavior: The mediating role of sense of responsibility. Gadjah Mada Int J Bus. 2004. 6:335–354.

30. Youn MS, Kim SU, Ryu SY, Kim KS. Nurses' turnover intention and its related factors. Med J Chosun Univ. 2002. 27(1):192–200.