J Korean Acad Nurs Adm.  2023 Jun;29(3):331-340. 10.11111/jkana.2023.29.3.331.

The Influence of Nurses’ Workplace Bullying, Social Interaction Anxiety and Positive Psychological Capital on Nursing Performance

• Kim HM
• Jang SH

• KMID: 2549369
• DOI: http://doi.org/10.11111/jkana.2023.29.3.331

Abstract

Purpose
This study was conducted to understand the factors influencing the performance of nurses to identify interventions to promote nursing performance. The study focused on workplace bullying, social interaction anxiety, and positive psychological capital.
Methods
Data were collected from 148 nurses who had been working for over six months at four hospitals and analyzed using the SPSS/WIN 21.0 program.
Results
Significant differences were found in nursing performance grades by age (F=3.93, p=.010), marital status (t=-2.52, p=.013), current department experience (F=3.72, p=.013). Nursing performance had a negative correlation with social interaction anxiety (r=-.27, p=.001) and positive psychological capital (r=.61, p<.001). Factors affecting nursing performance were positive psychological capital and age, such that the 40~49-year-old group had a relatively higher influence on nursing performance than the 29-year-old group. The explanatory power of regression analysis was 3% (F=47.65, p<.001).
Conclusion
The results suggest that to improve nursing performance, positive psychological capital based coaching and educational programs would be suitable for nurses and should be applied to the nursing education curriculum.

Keyword

Nurses; Bullying; Social interaction; Positive psychological capital; Work performance