J Korean Acad Nurs Adm.  2023 Jun;29(3):181-190. 10.11111/jkana.2023.29.3.181.

Mediation Analysis of Emotional Intelligence on the Relationship between Social Support and Resilience by Clinical Nurses in COVID-19

• Shin HY
• Heo ML

• KMID: 2549355
• DOI: http://doi.org/10.11111/jkana.2023.29.3.181

Abstract

Purpose
A descriptive survey-based study was undertaken to determine how emotional intelligence mediates the relationship between social support and resilience by clinical nurses, thereby providing primary data for improving resilience.
Methods
This study involved a descriptive survey of 202 nurses working in four general hospitals. Using SPSS/WIN 26.0, frequency analysis, descriptive statistics, and multiple regression analyses were conducted.
Results
Social support had a statistically significant positive correlation with emotional intelligence (β=.49, p<.001) and resilience (β=.47, p<.001). Emotional intelligence showed a statistically significant positive correlation with resilience (β=.66, p<.001). Emotional intelligence was found to have a partial mediation effect on the relationship between social support and resilience (z=5.76, p<.001).
Conclusion
The study also discovered that social support and emotional intelligence are factors influencing clinical nurses' resilience. Furthermore, it evident that emotional intelligence has a partial mediating effect on the relationship between social support and resilience. Therefore, it is necessary to consider nurses’ emotional intelligence at the individual level to effectively improve resilience through social support.

Keyword

Nurses; Social support; Emotional intelligence; Resilience; Mediation analysis