Korean J Occup Health Nurs.  2020 Nov;29(4):333-341. 10.5807/kjohn.2020.29.4.333.

Influence of Social Support on the Job Satisfaction of Nurses in General Hospitals: Mediating Effect of Emotional Intelligence

• Jeong IJ
• Park MK

• KMID: 2509004
• DOI: http://doi.org/10.5807/kjohn.2020.29.4.333

Abstract

Purpose
This study aimed to determine the mediating effect of emotional intelligence on the relationship between the social support and job satisfaction of general hospital nurses.
Methods
The data of 197 nurses in general hospitals located in three different cities were collected for analysis. Collected data were analyzed using the t-test, ANOVA, Scheffé test, Pearson's correlation coefficients, and hierarchical multiple regression with SPSS/WIN 23.0.
Results
The social support of the subjects showed positive correlations with job satisfaction (r=.56, p<.001) and emotional intelligence (r=.42, p<.001). Emotional intelligence and job satisfaction were positively correlated (r=.54, p<.001). Emotional intelligence was found to perform the partial mediation in the relationship between social support and job satisfaction.
Conclusion
To improve job satisfaction, an organizational culture which enhances social support may be required as an intervention strategy, and programs should be developed to induce positive emotional intelligence.

Keyword

Social support; Job satisfaction; Emotional intelligence; Nurses in general hospitals