J Korean Acad Nurs.  2017 Oct;47(5):689-699. 10.4040/jkan.2017.47.5.689.

Effects of a Cognitive Rehearsal Program on Interpersonal Relationships, Workplace Bullying, Symptom Experience, and Turnover Intention among Nurses: A Randomized Controlled Trial

• Kang J
• Kim JI
• Yun S

• KMID: 2394262
• DOI: http://doi.org/10.4040/jkan.2017.47.5.689

Abstract

PURPOSE
This research aimed to investigate the effects of a cognitive rehearsal program (CRP) on workplace bullying among nurses.
METHODS
A randomized controlled trial was performed. Participants were 40 nurses working in different university hospitals in B city, South Korea. The experimental group was provided with a 20-hour CRP comprising scenarios on bullying situations, standard communication, and role-playing. To evaluate effects of the CRP, we measured interpersonal relationships, workplace bullying, symptom experience, and turnover intention at preand post-intervention. Follow-up effect was measured in the experimental group only at 4 weeks after the intervention.
RESULTS
After the intervention, there were significant differences in interpersonal relationships (F=6.21, p=.022) and turnover intention (F=5.55, p=.024) between experimental and wait-list groups. However, there was no significant difference in workplace bullying or symptom experience between the 2 groups. The beneficial effects on interpersonal relationships and turnover intention lasted at least up to 4 weeks after CRP.
CONCLUSION
The CRP for workplace bullying improves interpersonal relationships and decreases turnover intention. So it can be utilized as one of the personal coping strategies to reduce the the turnover among nurses. Further studies on the effects of unit- or hospital-based CRP and on the long-term effects of CRP are necessary.

Keyword

Workplace; Bullying; Nurses; Cognitive therapy; Role playing

MeSH Terms

Bullying*
Cognitive Therapy
Follow-Up Studies
Hospitals, University
Humans
Intention*
Korea
Role Playing

Figure

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  Figure 1. Flow diagram of the study.

Reference

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