Korean J Occup Health Nurs.  2017 Feb;26(1):40-46. 10.5807/kjohn.2017.26.1.40.

The Mediating Effect of Resilience on the Relationship between Emotional Labor and Happiness of Clinical Nurses

• Kim HJ
• Choi H

• KMID: 2385727
• DOI: http://doi.org/10.5807/kjohn.2017.26.1.40

Abstract

PURPOSE
The purpose of this study was to investigate the mediating effect of resilience on the relationship between emotional labor and happiness of clinical nurses.
METHODS
A descriptive, cross-sectional study was conducted with 224 clinical nurses who had one or more years of clinical experiences from four general hospitals in D city in Korea. Data collected from the survey using self-reported questionnaires were analyzed by t-test, one-way ANOVA, Pearson's correlation coefficients, and multiple regression analysis using IBM SPSS statistics 21.0 program.
RESULTS
There were statistically significant correlations among variables; a negative correlation between happiness and emotional labor, a positive correlation between happiness and resilience, and a negative correlation between emotional labor and resilience. Meanwhile, resilience had a partial mediating effect on the relationship between emotional labor and happiness. That is, resilience can play an important role between emotional labor and happiness of clinical nurses as a mediator.
CONCLUSION
Considering the findings of this study, developing programs that can improve resilience of clinical nurses who experience emotional labor are needed to increase their level of happiness.

Keyword

Clinical nurse; Emotional labor; Happiness; Resilience; Mediation

MeSH Terms

Cross-Sectional Studies
Happiness*
Hospitals, General
Korea
Negotiating*