J Educ Eval Health Prof.  2019;16:22. 10.3352/jeehp.2019.16.22.

Definition of professionalism and tools for assessing professionalism in pharmacy practice: a systematic review

Affiliations
  • 1Office of Medical Education, Faculty of Medicine, The University of New South Wales, Sydney, Australia
  • 2Prince of Wales Clinical School, Faculty of Medicine, The University of New South Wales, Sydney, Australia
  • 3Centre for Medical and Health Sciences Education, Faculty of Medical and Health Sciences, University of Auckland, Auckland, New Zealand

Abstract

Purpose
In contemporary pharmacy, the role of pharmacists has become more multifaceted, as they now handle a wider range of tasks and take more responsibility for providing patient care than 20 years ago. This evolution in pharmacists’ responsibilities has been accompanied by the need for pharmacists to display high-quality patient-centred care and counselling, and to demonstrate professionalism, which now needs to be taught and assessed as part of pharmacy education and practice. This study aimed at identifying definitions of professionalism in pharmacy practice and critically evaluating published instruments for assessing professionalism in pharmacy practice.
Methods
We searched the medical literature listed in Scopus, MEDLINE, and PsycINFO databases from 1 January 2000 to 31 December 2018. All papers meeting our selection criteria were reviewed and summarised into a clear review of professionalism requirements in pharmacy practice. Details of the instruments measuring professionalism were reviewed in detail.
Results
There is no accepted simple definition of professionalism, although we identified several theoretical and policy frameworks required for professional pharmaceutical practice. We identified 4 instruments (the Behavioural Professionalism Assessment Instrument, Lerkiatbundit’s instrument, the Pharmacy Professionalism Instrument, and the Professionalism Assessment Tool that build on these frameworks and measure professional practice in pharmacy students. These were found to be reliable and valid, but had only been used and tested in student populations.
Conclusion
Given the increasingly broad role of community pharmacists, there is a need for assessments of professionalism in practice. Professionalism is a complex concept that is challenging to measure because it has no standardised definition and the existing literature related to the topic is limited. Currently available instruments focus on measuring the development of the elements of professionalism among pharmacy students, rather than pharmacists.

Keyword

Professionalism; Professional behaviours; Pharmacists; Practicing pharmacists; Pharmacies; Workplace; Instrument; Tool; Self report

Figure

  • Fig. 1. The strategy of the scoping review.

  • Fig. 2. The umbrella model of professionalism.

  • Fig. 3. The bicycle wheel model of professionalism.


Reference

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