Korean J Occup Health Nurs.  2019 Aug;28(3):176-185. 10.5807/kjohn.2019.28.3.176.

Effect of Job Stress, Emotional Labor, and Positive Psychological Capital on the Job Satisfaction of Physician Assistants

• Hong BR
• Kim KM

• KMID: 2457220
• DOI: http://doi.org/10.5807/kjohn.2019.28.3.176

Abstract

PURPOSE
The purpose of this study was to identify the effects of job stress, emotional labor, and positive psychological capital on the job satisfaction of physician assistants (PAs).
METHODS
The sample consisted of 166 PAs working in general hospitals in B city, Y city, and C city. Data were analyzed through the SPSS/WIN 18.0 program using t-test, ANOVA, Scheffé test, Pearson's correlation coefficients, and multiple regression.
RESULTS
The factors of job stress (β=−.488, p<.001), positive psychological capital (β=.188, p=.004), and total clinical career (β=−.147, p=.014) had the greatest influence on the level of job satisfaction experienced by the PAs. The total explanatory power was 49.9%.
CONCLUSION
It was found that job stress, positive psychological capital, and total clinical career were influencing factors in the job satisfaction of PAs. Therefore, to improve their job satisfaction, it is necessary to develop strategies to manage the job stress experienced by PAs, and to strengthen and develop positive psychological capital.

Keyword

Physician assistant; Job satisfaction; Job stress; Emotional labor; Positive psychological capital

MeSH Terms

Hospitals, General
Humans
Job Satisfaction*
Physician Assistants*
Stress, Psychological*