J Korean Acad Nurs Adm.  2017 Mar;23(2):201-210. 10.11111/jkana.2017.23.2.201.

Influences of Burnout, Emotional labor, and Positive Psychological Capital on Job Satisfaction of Nurses

• Jun SY

• KMID: 2408106
• DOI: http://doi.org/10.11111/jkana.2017.23.2.201

Abstract

PURPOSE
The purpose of this study was to understand job satisfaction, burnout, emotional labor and positive psychological capital and to identify the factors that influence on job satisfaction in the hospital nurses.
METHODS
This study was conducted through a survey of 274 nurses at two hospitals in the D city, Korea. Data were collected in September 7 to September 23, 2016 using structured questionnaires which included general characteristics, burnout, job satisfaction, positive psychological capital and emotional labor. Data were analyzed using descriptive statistics, ANOVA, and stepwise multiple regression test with SPSS/WIN 22.0.
RESULTS
The score for job satisfaction was 3.03 out of 5. Job satisfaction was significantly correlated with burnout, emotional labor and positive psychological capital. The factors influencing job satisfaction were age, burnout, emotional labor and positive psychological capital. The predict variables accounted for 37.5% of job satisfaction.
CONCLUSION
The results of this study show that factors influencing job satisfaction are burnout, emotional labor and positive psychological capital. Therefore, it is necessary to develop intervention programs to improve job satisfaction of nurses for emotional labor reduction and positive psychological capital improvement.

Keyword

Job satisfaction; Burnout; Emotional labor; Positive psychological capital; Nurse

MeSH Terms

Job Satisfaction*
Korea

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