Korean J Occup Health Nurs.  2018 Aug;27(3):180-189. 10.5807/kjohn.2018.27.3.180.

Influence of the Awareness of Healthcare Accreditation on Job Stress and Turnover Intention in Tertiary Hospital Nurses

• Mun MY
• Lee SY
• Kim MY

• KMID: 2435507
• DOI: http://doi.org/10.5807/kjohn.2018.27.3.180

Abstract

PURPOSE
The aim of this study was to investigate the influence of nurses' awareness of healthcare accreditation on their job stress and turnover intention.
METHODS
Across-sectional correlation study design was used. Participants consisted of 143 nurses from two tertiary hospitals in Seoul and Gyunggido, South Korea. Data were collected in October 2016 using self-report questionnaires and analyzed using descriptive statistics, t-test, an ANOVA, Pearson's correlation coefficient, and multiple regression in SPSS/WIN 21.0.
RESULTS
Awareness of health care accreditation correlated negatively with job stress (r=−63, p < .001) and turn over intention (r=−.50, p < .001). Awareness of health care accreditation was the factor that most influenced job stress, explaining 38% of the variance (F=23.10, p < .001). Awareness of health care accreditation and duty pattern were the factors that most influenced intention to leave, explaining 32% of the variance (F=10.35, p < .001).
CONCLUSION
These findings suggest raising nurses' awareness of certification systems to reduce their job stress and turnover intentions. It will be necessary to provide support for the aggressive work nurses do and improve their work structure, highlighting the need for both manpower and institutional support. Accordingly, providing regular education programs and appropriate compensation schemes, by raising nurses' awareness of medical institutions' certification systems, is necessary.

Keyword

Accreditation; Job stress; Personnel turnover; Nurses

MeSH Terms

Accreditation*
Certification
Compensation and Redress
Delivery of Health Care*
Education
Intention*
Korea
Personnel Turnover
Seoul
Statistics as Topic
Tertiary Care Centers*