J Korean Soc Radiol.  2011 Sep;65(3):297-302.

Survey of the Satisfaction and Dissatisfaction of Referring Physicians Concerning the Radiologic Report of Plain Radiography Except for Chest Plain Radiography

• Moon SY
• Park HJ
• Kim SS
• Park NH
• Kim MS
• Park CS
• Park JY
• Jeon HJ

Abstract

PURPOSE
To assess the satisfaction, attitude, dissatisfaction and general opinion of radiologic reports on the plain radiography, except for chest plain radiographies.
MATERIALS AND METHODS
A questionnaire was distributed to the 63 physicians of our hospital. The questionnaire aimed to investigate physician's general attitude, dissatisfaction and opinions. The responses elicited, as well as discrepancies among residents, staff, medical clinicians and surgical clinicians were assessed. Chi-square and t-tests were used to determine the value of the data.
RESULTS
The mean rate of satisfaction for the reading report by medical clinicians (64%) was higher than surgical clinicians (25%) (p < 0.001). The mean satisfaction score was 3.1 (2.8-3.61). The main cause for dissatisfaction was the absence of reports when they were needed, especially for residents.
CONCLUSION
The medical clinician's dependence on radiologic reports was higher than that of the surgical clinicians. The satisfaction score was in the middle range and the main cause of dissatisfaction was absence of the reports when they were needed.

MeSH Terms

Consumer Satisfaction
Humans
Medical Staff
Surveys and Questionnaires
Thorax

Figure

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  Fig. 1 The time of report reading by the clinicians.

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  Fig. 2 The frequency of effect of the report for the further evaluation.

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  Fig. 3 The satisfaction score on the report.

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  Fig. 4 The cause of dissatisfaction.

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  Fig. 5 The need of the report on plain radiography.

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  Fig. 6 The reason of the need of the report on plain radiography.

Reference

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