J Korean Acad Nurs Adm.  2011 Dec;17(4):423-431.

A study on Burnout, Emotional labor, and Self-efficacy in Nurses

• Yang YK

Abstract

PURPOSE
This study was conducted to investigate the relationship of burn out, emotional labor and self-efficacy in nurses, and to identify predictors of burnout. METHOD: The participants were 268 nurses working in C university hospital in G city. Data were collected from May 1 to May 31, 2010, and analyzed using SPSS/WIN 12.0.
RESULTS
The mean score per item for burnout was 3.13, the mean emotional labor score was 3.15, and the mean of self-efficacy score was 3.42. Burnout showed negative correlation with self-efficacy (r=-.339, p=.000), and showed positive correlation with emotional labor (r=.511, p=.000). Variables that predicted burnout were emotional labor, self-efficacy, gender, number of assigned patient per duty (37.8%).
CONCLUSION
The findings of this study indicate a need to develop programs for nurses to increase self-efficacy and to control the emotion, and the need for further studies to examine causal relationship among burn out, emotional labor and self-efficacy.

Keyword

Burnout; Emotional labor; Self-efficacy; Nurse

MeSH Terms

Burns
Humans

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