Impact of Resourcefulness and Communication Style on Nursing Performance in Hospital Nurses

Lee, Hea Shoon; Oak, Ji Won

Abstract

PURPOSE
This study was done to identify the impact of resourcefulness and communication style on nursing performance in nurses working in hospitals. METHOD: Though a convenience sampling method 312 nurses were recruited between from July 4 and 17, 2011. Data were collected using a questionnaire, which included items on work related characteristics, resourcefulness, communication style, and nursing performance. Data were analyzed using t-test, ANOVA, Scheffe test, Pearson correlation coefficient and hierarchical regression analysis.
RESULTS
The major findings of this study were as follow; 1) There were significant relationships between nursing performance and resourcefulness (p<.001), informative communication style (p<.001), affiliativeness communication style (p<.001), and dominance communication style (p<.001). 2) The nursing performance was significantly associated with career in current department, resourcefulness, informative communication style, affiliativeness communication style, and dominance communication style in capability which explained 45.6% of variance in nursing performance.
CONCLUSION
The results of this study demonstrate a relationship between resourcefulness, communication style, and nursing performance in hospital nurses indicating the need to use the study results to plan programs to prompt nurses in their use of resourcefulness and communication style in nursing care.