J Korean Acad Nurs.
2024 Nov;54(4):594-606. 10.4040/jkan.24069.
Experiences of Patients and Their Families Receiving Medical Services Provided by Advanced Practice Nurses at Tertiary General Hospitals
- Affiliations
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- 1Department of Nursing, Changwon National University, Changwon, Korea
- 2Graduate School of Clinical Nursing Science, Sungkyunkwan University, Seoul, Korea
- 3Department of Nursing, Seoul National University Bundang Hospital, Seongnam, Korea
- 4Department of Nursing, Samsung Medical Center, Seoul, Korea
- 5Department of Nursing, Asan Medical Center, Seoul, Korea
- 6Department of Clinical Nursing, University of Ulsan, Seoul, Korea
- KMID: 2561772
- DOI: http://doi.org/10.4040/jkan.24069
Abstract
- Purpose
This study aimed to understand and describe the experiences of patients and their families who have received medical services from advanced practice nurses in tertiary general hospitals in Korea.
Methods
Data were collected through four focus group interviews with 20 patients and their families who had received medical services from advanced practice nurses for more than six months at four tertiary hospitals from November 29 to December 28, 2023. Verbatim transcripts were analyzed using qualitative content analysis.
Results
The four themes extracted from the experiences of patients and their families were as follows: unfamiliar medical personnel encountered during the treatment process, healthcare professionals who exhibited excellence, companions to light my way through the tunnel of illness, and an advanced practice nurse system that must be activated urgently.
Conclusion
The study’s findings indicate that patients and their families view the care provided by advanced practice nurses as excellent, reliable, and holistic. Research suggests that advanced practice nurses are valuable healthcare professionals in team-based care. The findings suggest that hospitals should utilize an advanced practice nurse system to improve patient outcomes and ensure the quality of care.
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