Korean J Occup Health Nurs.  2021 Aug;30(3):110-119. 10.5807/kjohn.2021.30.3.110.

Factors Affecting Turnover Intention of Nurses in Comprehensive Nursing Care Service Wards: Focusing on Occupational Stress, Emotional Labor, and Burnout

• Im JA
• Ko Y

• KMID: 2537001
• DOI: http://doi.org/10.5807/kjohn.2021.30.3.110

Abstract

Purpose
The purpose of this study was to explore the factors affecting turnover intention of nurse who work in comprehensive nursing care service wards.
Methods
The study design was a cross-sectional study. We recruited participants in 5 general hospitals located in Gyeonggi. Data were collected using structured questionnaires. Data of 150 nurses were included in the final analysis. Multiple regression analysis was used to identify the influencing factors on turnover intention.
Results
Work in the thoracic surgery department (β=.158, p=.045), Emotional labor (β=.282, p=.004), occupational stress (β=.222, p=.004), and burnout (β=.249, p=.003) were identified as factors influencing turnover intention. These factors explained 39.1% of the variance of turnover intention.
Conclusion
The findings suggest that it is important to reduce emotional labor and occupational stress to reduce turnover intention for nurse in comprehensive nursing care service wards.

Keyword

Turnover; Intention; Occupational stress; Emotional labor; Burnout