J Korean Soc Biol Ther Psychiatry.  2021 Feb;27(1):25-32.

Relationship between Burnout and Turnover Intention among Community-Based Mental Health Workers : The Mediating Effects of Perceived Work Value

• Park IH
• Oh MJ
• Kim M
• Lee YR
• Jhon M
• Lee JY
• Kim SW

Abstract

Objectives
：The turnover rate of mental health workers in community mental health institutes is remarkably high.We explored the mediating effects of perceived work value on the relationship between burnout and turnover intention among mental health professionals working for community mental health centers and addiction centers.
Methods
：A total of 161 mental health workers completed this survey. We administered the Maslach Burnout Inventory-General Survey (MBI-GS) and the Michigan Organizational Assessment Questionnaire (MOAQ) (which explores turnover intention). Perceived work value was assessed using two items of the Scale of Resilience to Burnout. Associations were sought using the t-test, analysis of variance, correlation analyses, and hierarchical regression analyses.
Results
：The burnout level was significantly negatively correlated with perceived work value. Burnout was significantly positively correlated with turnover intention, and perceived work value significantly negatively correlated. Bootstrapping showed that perceived work value partially mediated the relationship between burnout and turnover intention.
Conclusion
：Perceived work value may buffer turnover intention caused by burnout. Creation of an environment in which mental health workers feel that their work is valuable is important to prevent resignations.

Keyword

Mental health workers; Burnout; Turnover intention; Value; Community.