Korean J Occup Health Nurs.  2018 Feb;27(1):67-75. 10.5807/kjohn.2018.27.1.67.

The Influence of Nurses' Emotional Intelligence and Communication within the Organization on Teamwork in Armed Forces Hospitals

• Yoon S
• Lee T
• Park H
• Song Y

• KMID: 2407409
• DOI: http://doi.org/10.5807/kjohn.2018.27.1.67

Abstract

PURPOSE
The purpose of this study was to identify the influence of nurses' emotional intelligence and communication within the organization on teamwork in Armed Forces hospitals.
METHODS
This study employed a cross-sectional design with a convenience sample of 195 nurses from five Armed Forces hospitals in Korea. Data were collected through a self-administered questionnaire from August 7 to 23, 2017 and analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and multiple regression. The SPSS/WIN 21.0 program was used for all analyses.
RESULTS
The degree of teamwork was 5.03±0.73, with scores ranging from 1 to 7. Emotional intelligence and communication within the organization were positively correlated with teamwork. Specifically, communication within the organization (β=.60, p < .001), the intensive care unit (β=.21, p=.001), and the medical general ward (β=.17, p=.010) were identified as factors influencing teamwork. This model explained 51% of the variance in teamwork, and it was statistically significant (F=35.09, p < .001).
CONCLUSION
These results imply the need to develop an approach including communication within the organization to improve teamwork among nurses in Armed Forces hospitals.

Keyword

Nurses; Emotional intelligence; Communication; Teamwork

MeSH Terms

Arm*
Emotional Intelligence*
Intensive Care Units
Korea
Patients' Rooms