J Korean Acad Nurs Adm.  2010 Mar;16(1):17-25.

The Effect of Emotional Intelligence on Self-efficacy and Job Stress of Nurses: Mediating Role of Self-efficacy

Affiliations
  • 1Department of Nursing, Ulsan College, Korea. khlee@mail.uc.ac.kr
  • 2Department of Industrial Management, Ulsan College, Korea.

Abstract

PURPOSE
This study was to investigate the relationship among emotional intelligence, self-efficacy and job stress of nurses. METHOD: Data was collected from convenient sample of 265 nurses who work for a university hospital in a city. The Questionnaire measured the level of emotional intelligence, self-efficacy and job stress of nurses. The data were analyzed using descriptive statistics, t-test, ANOVA, scheffe' test, pearson's correlation coefficient and hierarchical multiple regression. RESULT: The mean score of emotional intelligence was 3.41(+/-.37), self-efficacy was 3.27(+/-.45) and job stress was 3.35(+/-.65). There were significant differences on self-efficacy according to age, marital status and education level. And there were significant differences on job stress according to age, working unit. It was a significant positive correlation between emotional intelligence and self-efficacy. The emotional intelligence and self-efficacy were significantly negative correlation with job stress. The emotional intelligence explained 24.8% of self-efficacy and 1.9% of job stress and self-efficacy explained 2.7% of job stress. And the self-efficacy was showed a mediate variable between emotional intelligence and job stress.
CONCLUSION
To decrease job stress, nursing managers ought to develop the emotional intelligence and self-efficacy of nurses, reinforce as a mediating role between emotional intelligence and job stress.

Keyword

Emotional intelligence; Self-efficacy; Psychological stress

MeSH Terms

Emotional Intelligence
Marital Status
Negotiating
Surveys and Questionnaires
Stress, Psychological

Reference

1. Ahn JS. A study on the stress of service employees according to the emotional labor. 1999. Seoul: Kyonggi University;Unpublished master's thesis.
2. Bandura A. Social learning theory. 1977. Upper Saddle River, New Jersey: Prentice Hall.
3. Baron RM, Kenny DA. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. J Pers Soc Psychol. 1986. 51(6):1173–1182.
Article
4. Bong YS, So HS, You HS. A study on the relationship between job stress, self-efficacy and job satisfaction in nurses. J Korean Acad Nurs Adm. 2009. 15(3):425–433.
5. Cha KL. The relation of self-concept, self-efficacy and emotional intelligence. 2002. Seoul: Hongik University;Unpublished master's thesis.
6. Cho HJ. A study on emotional intelligence and job stress of teachers of special schools for mental retardation. 2008. Yongin: Dankook University;Unpublished master's thesis.
7. Choi HS. A comparative study of work stress of nurses in a intensive care unit and in a general ward. 1998. Seoul: Kyung Hee University;Unpublished master's thesis.
8. Chung EC, Doh BN. Job stress, self-efficacy and health promoting behaviors in hospital nurses. J Korean Acad Psychiatr Ment Health Nurs. 2002. 11(3):398–405.
9. Gist ME, Mitchell TR. Self-efficacy: A theoretical analysis of its determinants and malleability. Acad Manage Rev. 1992. 17(2):183–211.
Article
10. Han KH. The moderating effects of efficacy on the relationship between job characteristics and job stress outcomes. J Organ Manage. 2003. 27(1):33–57.
11. Han KH. The moderating effects of self-efficacy on the relationship between the employees' dispositional traits and job burnout. Daehan J Bus. 2005. 18(2):531–555.
12. Hwang PJ. A study on the influence of an employee's emotional intelligence on Organizational effectiveness. 2007. Seoul: Sogang University;Unpublished master's thesis.
13. Joung MS, Kim KJ. A study on the effect of emotional labor and leader's emotional intelligence on job satisfaction and organizational commitment for nurses. Korean J Hosp Manage. 2006. 11(4):1–18.
14. Kim HH. Nurses' perceptions of job-related empowerment, job satisfaction, organizational commitment and self efficacy. 2005. Daejeon: Chungnam University;Unpublished master's thesis.
15. Kim HS. A comparative study regarding health condition and work stress of nurses working in cancer ward and general ward. J Korean Oncol Nurs. 2001. 1(2):191–203.
16. Kim MS, Park YB. The effects of self-efficacy and empowerment on perceived organizational support and organizational citizenship behaviors of Nurses. J Korean Acad Nurs Adm. 2008. 14(3):268–277.
17. Kim SH. The relation between social support and self-efficacy of residents of single-room occupancy hotels. 2002. Seoul: Catholic University of Korea;Unpublished master's thesis.
18. Kim YM. A study on the effect of emotional labor according to the personality type of hotel employee on job stress. 2008. Seoul: Sejong University;Unpublished master's thesis.
19. Ko YK. Identification of factors related to nurses' individual performance using a multilevel analysis. 2006. Seoul: Yonsei University;Unpublished doctoral dissertation.
20. Ko YK, Kang KH. A study on the relationship between self-efficacy, collective-efficacy and job stress in the nursing staff. J Korean Acad Nurs Adm. 2006. 12(2):276–286.
21. Lee JY, Jee JH. Moderating effects of emotional intelligence on the relationships between job demand and burn-out: focused on tourism employees. J Hum Resour Manag Res. 2007. 14(4):277–294.
22. Lee SH. A study on the relationship between professional self-concept, self-efficacy and job satisfaction in clinical nurses. J Korean Acad Adult Nurs. 2008. 20(1):10–20.
23. Lee YM, Schwarzer R, Jerusalem M. Korean adaptation of the general self-efficacy scale. 1994. http://web.fu-berlin.de/gesund/publicat/ehps_cd/health/korean.htm.
24. Lim JS. A study on the relationship among employee's emotional intelligence, employee's attitude and behavior. 2004. Seoul: Korea University;Unpublished master's thesis.
25. Park IA. The effect of nurses' personality, emotional labor on job attitude. 2008. Seoul: Hanyang University;Unpublished master's thesis.
26. Parker DF, Decotiis TA. Organizational determinants of job stress. Organ Behav Hum Perform. 1983. 32(2):116–166.
Article
27. Shin HJ. The influence of emotional education program on emotional intelligence and self-efficacy. 2006. Seoul: Seoul National University of Education;Unpublished master's thesis.
28. You HK. A study on the relationship between emotional intelligence, job stress, job satisfaction and job performance. 2009. Suwon: Suwon University;Unpublished doctoral dissertation.
29. Wong CS, Law KS. The effects of leader and follower emotional intelligence on performance and attitude: an exploratory study. Leadersh Q. 2002. 13(3):243–274.
Article
Full Text Links
  • JKANA
Actions
Cited
CITED
export Copy
Close
Share
  • Twitter
  • Facebook
Similar articles
Copyright © 2024 by Korean Association of Medical Journal Editors. All rights reserved.     E-mail: koreamed@kamje.or.kr