Korean J Adult Nurs.  2013 Jun;25(3):263-274.

Coping Styles toward Hospital Violence in Clinical Nurses: An Application of Q Methodology

Affiliations
  • 1Red Cross College of Nursing, Chung-Ang University, Seoul, Korea.
  • 2Nursing Department Graduate School, Inha University, Incheon, Korea. cho-jy72@hanmail.net

Abstract

PURPOSE
Clinical nurses are at high risk of incurring hospital violence during their working life. Hospital violence and its outcomes have an impact on the job satisfaction, the recruitment and retention of nurses as well as the quality of care delivered to patients. The purpose of this study was to identify coping styles toward hospital violence in clinical nurses using Q-methodology.
METHODS
Q-methodology, which analyzes the subjectivity of each type of attitude, and coping styles was used. The 40 selected Q-statements from each of 35 participants were classified into the shape of a normal distribution using a 9-point scale. The collected data were analyzed using the pc-QUANAL program.
RESULTS
The results revealed four discrete groups of clinical nurses toward hospital violence: take strong action and promote the recurrence prevention, appear psychosomatic symptoms, investigate the cause and focus on prevention, and request hospital assistance and keep up my duty.
CONCLUSION
The findings indicate that development of nursing intervention program based on the four types could beneficially contribute to the violence prevention in hospital.


MeSH Terms

Humans
Job Satisfaction
Recurrence
Retention (Psychology)
Violence

Reference

Akhtar-Danesh N.., Baumann A.., Cordingley L.2008. Q-methodology in nursing research: A promising method for the study of subjectivity. Western Journal of Nursing Research. 30(6):759–773. http://dx.doi.org/10.1177/0193945907312979.
Antai-Otong D.2001. Critical incident stress debriefing: A health promotion model for workplace violence. Perspectives in Psychiatric Care. 37(4):125–132. http://dx.doi.org/10.1111/j.1744-6163.2001.tb00644.x.
Article
Arnetz J. E.., Arnetz B. B.2001. Violence towards health care staff and possible effects on the quality of patient care. Social Science & Medicine. 52(3):417–427. http://dx.doi.org/10.1016/S0277-9536(00)00146-5.
Article
Atawneh F. A.., Zahid M. A.., Al-Sahlawi K. S.., Shahid A. A.., Al-Farrah M. H.2003. Violence against nurses in hospital: Prevalence and effects. British Journal of Nursing. 12(2):102–107.
Chen K. P.., Ku Y. C.., Yang H. F.2013. Violence in the nursing workplace - A descriptive correlational study in a public hospital. Journal of Clinical Nursing. 22:798–805. http://dx.doi.org/10.1111/j.1365-2702.2012.04251.x.
Article
Cho J. Y.., Lee Y. W.., Kim H. S.., Kim S. H.2011. Relationships among response for violence experience, hardiness, and job satisfaction of nurses working in emergency department. Korean Journal of Adult Nursing. 23(5):494–502.
Cho Y. H.., Hong Y. R.., Lee A. M.., Kim M. K.., Lee H. J.., Han A. K., et al. 2011. Experience of verbal abuse, emotional response, and ways to deal with verbal abuse against nurses in hospital. Korean Journal of Occupational Health Nursing. 20(3):270–278. http://dx.doi.org/10.5807/kjohn.2011.20.3.270.
Article
Erickson L.., Williams-Evans S. A.2000. Attitudes of emergency nurses regarding patient assaults. Journal of Emergency Nursing. 26(3):210–215. http://dx.doi.org/10.1016/S0099-1767(00)90092-8.
Article
Estryn-Behar M.., van der Heijden B.., Camerino D.., Fry C.., Le Nezet O.., Conway P. M., et al. 2008. Violence risks in nursing-results from the European ‘NEXT' study. Occupational Medicine. 58(2):107–114. http://dx.doi.org/10.1093/occmed/kqm142.
Article
Fernandes C. M.., Raboud J. M.., Christenson J. M.., Bouthillette F.., Bullock L.., Ouellet L., et al. 2002. The effect of an education program on violence in the emergency department. Annals of Emergency Medicine. 39(1):47–55. http://dx.doi.org/10.1067/mem.2002.121202.
Article
Gacki-Smith J.., Juarez A. M.., Boyett L.., Homeyer C.., Robinson L.., MacLean S. L.2009. Violence against nurses working in US emergency departments. Journal of Nursing Administration. 39(7-8):340–349.
Article
Hegney D.., Plank A.., Parker V.2003. Workplace violence in nursing in Queensland, Australia: A self-reported study. International Journal of Nursing Practice. 9(4):261–268. http://dx.doi.org/10.1046/j.1440-172X.2003.00431.x.
Article
Hegney D.., Tuckett A.., Parker D.., Eley R. M.2010. Workplace violence: Differences in perceptions of nursing work between those exposed and those not exposed: A cross-sector analysis. International Journal of Nursing Practice. 16(2):188–202. http://dx.doi.org/10.1111/j.1440-172X.2010.01829.x.
Article
Hesketh K. L.., Duncan S. M.., Estabrooks C. A.., Reimer M. A.., Giovannetti P.., Hyndman K., et al. 2003. Workplace violence in Alberta and British Columbia hospitals. Health Policy. 63(3):311–321. http://dx.doi.org/10.1016/S0168-8510(02)00142-2.
Article
Hills D.2008. Relationships between aggression management training, perceived self-efficacy and rural general hospital nurses' experiences of patient aggression. Contemporary Nurse. 31(1):20–31. http://dx.doi.org/10.5172/conu.673.31.1.20.
Article
Hoff L. A.., Slatin C.2006. Workplace health and safety: Report of PHASE/MNA focus groups. Massachusetts Nurse. 77(8):6.
Kim H. K.2008. Q methodology: Philosophy, theories, analysis, and application. Seoul: CommunicationBooks.
Kim H. S.., Yim H. W.., Jeong S. H.., Jo S. J.2009. An association among verbal abuse, social supports and turnover intention for special units nurses in a hospital. Korean Journal of Occupational and Environmental Medicine. 21(4):388–395.
Kim M. Y.., Kim S. H.., Lim S. H.2005. A study of workplace violence by nurses. Nursing Science. 17(2):33–44.
Kim T. S.., Kim J. I.2004. Violence episodes and turnover among clinical nurses. The Journal of Korean Nursing Administration Academic Society. 10(4):427–436.
Kwon H. J.., Kim H. S.., Choe K. S.., Lee K. S.., Sung Y. H.2007. A study on verbal abuse experienced at medical centers. Clinical Nursing Research. 13(2):113–124.
Lin Y. H.., Liu H.2005. The impact of workplace violence on nurses in South Taiwan. International Journal of Nursing Studies. 42(7):773–778.
Article
Park E. O.., Kang S. J.., Lee E. K.., Ji E. J.., Kang L. H.., Back C. H.2001. Violence experience of clinical nurse in the hospital. Journal of Korean Clinical Nursing Research. 7(2):187–202.
Park E. O.., Kim J. H.2011. The experiences of workplace violence toward nurses in hospitals in Jeju province, South Korea. Korean Journal of Occupational Health Nursing. 20(2):212–220. http://dx.doi.org/10.5807/kjohn.2011.20.2.212.
Article
Park E. Y.., Seo J. M.., Ju H. O.., Lee E. N.2007. The Reactions of emergency department nurses to violence: Q-Methodological Approach. Journal of Korean Academy of Nursing. 37(5):762–771.
Article
Park H. J.., Kang H. S.., Kim K. H.., Kwon H. J.2011. Exposure to workplace violence and coping in intensive care unit nurses. Journal of Korean Academy Psychiatric and Mental Health Nursing. 20(3):291–301.
Article
Shields M.., Wilkins K.2009. Factors related to on-the-job abuse of nurses by patients. Health Reports. 20(2):7–19.
Smith R.., Dobbins S.., Evans A.., Balhotra K.., Dicker R. A.2013. Hospital-based violence intervention: Risk reduction resources that are essential for success. Journal of Trauma and Acute Care Surgery. 74(4):976–982. http://dx.doi.org/10.1097/TA.0b013e31828586c9.
Sofield L.., Salmond S. W.2003. Workplace violence. A focus on verbal abuse and intent to leave the organization. Orthopedic Nursing. 22(4):274–283.
US Department of Labor, Occupational Safety and Health Administration. 2004. Guidelines for preventing workplace violence for healthcare & social service workers. Retrieved December 24, 2012. from. http://www.osha.gov/Publications/OSHA3148/osha3148.html#text1.
Full Text Links
  • KJAN
Actions
Cited
CITED
export Copy
Close
Share
  • Twitter
  • Facebook
Similar articles
Copyright © 2024 by Korean Association of Medical Journal Editors. All rights reserved.     E-mail: koreamed@kamje.or.kr