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A study of the Nursing Service Quality and Satisfaction that Admitted Patients Perceived: being used SERVQUAL

Lee MA

  • KMID: 2296853
  • J Korean Acad Nurs.
  • 2002 Aug;32(4):506-518.
PURPOSE: This study was performed to measure the nursing service quality being used SERVQUAL model and satisfaction that the admitted patients perceived. METHOD: The questionnaire founded on the SERVQUAL was...
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A Study of the Nursing Service Quality and Gap Perceived by Consumers

Lee MA

  • KMID: 803159
  • J Korean Acad Nurs.
  • 2004 Apr;34(2):225-234.
PURPOSE: The purpose of this study was to develop a tool that measures the quality of nursing service, to measure the quality of nursing service perceived by consumers, and to...
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A Comparison of Patients' Nursing Service Satisfaction, Hospital Commitment and Revisit Intention between General Care Unit and Comprehensive Nursing Care Unit

Jung YA, Sung KM

PURPOSE: The study aim was to compare nursing service satisfaction, hospital commitment and revisit intention between patients on general care units and comprehensive nursing care units. METHODS: Participants were 201 hospitalized...
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A Study of the Perception Gap on Nursing Service between Consumers and Providers

Lee MA

  • KMID: 2297206
  • J Korean Acad Nurs.
  • 2001 Oct;31(5):871-884.
PURPOSE: this study was to investigate the perception gap on nursing service between consumers and providers. METHOD: the questionnaire founded on the SERVQUAL was developed and distributed to 300 patients...
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A Comparative Study of how Subjects' Characteristics and Nursing Service Quality Influence on Hospital Revisiting Intent between Patients and Nurses

Lee MA

  • KMID: 1086343
  • J Korean Acad Nurs.
  • 2005 Dec;35(7):1210-1220.
PURPOSE: This study was aimed to examine how subjects' characteristics and nursing service quality influence hospital revisiting intent, to compare perceptions of patients with those of nurses. METHOD: The...
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Nursing Services Positioning Analysis for Nursing Services Repositioning

Lee MA

  • KMID: 2297034
  • J Korean Acad Nurs.
  • 1999 Apr;29(2):383-392.
Recently, the hospitals in Korea has positively changed one way or another. Therefore hospital managers must focus on the nurses' role in terms of consumers' perception of overall image of...
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The Use of Nursing Diagnosis in Practice

Park SA, Kang HS, Moon HJ, Kim KJ, Rhee HY, Cho MY, Cho KJ, Kim YH, Kim KB

  • KMID: 1401877
  • J Nurs Acad Soc.
  • 1989 Apr;19(1):24-39.
This study was conducted to investigate the present situation and problems related to the use of nursing diagnosis in practice. The data were obtained from 332 subjects (27 director of...
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A Study on the Differences of Perception between Consumers and Providers about Nursing Service Quality, and the Usefulness of Tools Measuring Nursing Service Quality

Lee MA

  • KMID: 2374894
  • J Korean Acad Nurs.
  • 2000 Oct;30(5):1121-1132.
Service quality is, unlike goods quality, an abstract and elusive term. However, quality is very important to marketers and consumers in that it has many strategic benefits in contributing to...
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Development of a Nursing Fee Schedule Model

Cho SY, Park JH

  • KMID: 2326782
  • J Nurs Acad Soc.
  • 1993 Mar;23(1):68-89.
This study was conducted to develop a model of a fee schedule for nursing services. Regardless of the demand for skilled and professional nursing service today, the Korean health insurance...
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Design of Services for Improving the Quality of Care of Hospitalized Children with Acute Diseases

Koo HY, Yi K, Gu YE

PURPOSE: This study was conducted to design services for improving the quality of care of hospitalized children with acute diseases. METHODS: The service design process had four phases: discovery, definition, development,...
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Role Ambiguity of Comprehensive Nursing Care Unit Nurses: A Concept Analysis

Lee J, Kim Y, Moon S, Jeong E, Park H

BACKGROUND: The purpose of this study was to identify role ambiguity of comprehensive nursing care unit nurses. METHODS: A concept analysis method by Walker and Avant was used to understand role...
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An Analysis of Cost and Profit of a Nursing Unit using Performance-Based Costing: Case of a General Surgical Ward in a General Hospital

Lim JY

PURPOSE: The aim of this study was to analysize net income of a surgical nursing ward in a general hospital. METHOD: Data collection and analysis was conducted using...
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Estimation of Nursing Costs by a Patient Classification System(PCS) in ICU

Sung Y, Song MS, Park J

  • KMID: 814178
  • J Korean Acad Nurs.
  • 2007 Apr;37(3):373-380.
PURPOSE: The objective of our study was to figure out costs of nursing services in ICU based on the PCS in order to determine an appropriate nursing fee schedule. ...
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A Study on the Development of Standardized Nursing Care Plans for Computerized Nursing Service

Kim CJ, Chun CY, Lim YS, Park JW

  • KMID: 1401841
  • J Nurs Acad Soc.
  • 1990 Dec;20(3):368-380.
A central issue in the development of nursing practice is to describe the phenomenon with which nursing is concerned. To identify the health problems which can be diagnosed and...
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The Effect of Intentional Nursing Rounds Based on the Care Model on Patients' Perceived Nursing Quality and their Satisfaction with Nursing Services

Shin N, Park J

PURPOSE: This study examined the effects of intentional nursing rounds based on the care model on patients' perceived nursing quality and their satisfaction with nursing services. METHODS: The study design was...
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Perception of Nurse Experts on the Contribution of Nursing Interventions to NOC Nursing Outcomes in General Hospitals in Korea

Lee B

  • KMID: 810399
  • J Korean Acad Nurs.
  • 2005 Jun;35(4):649-655.
The purpose of this study was to identify the perception of nurse experts on the contribution of nursing interventions to Nursing Outcomes Classification NOC nursing outcomes. A nursing outcome is...
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A Professional Nursing Practice Environment and Its Impact on Nurses' Task Motivation

Kang SY, Um YR, Han SS

  • KMID: 810370
  • J Korean Acad Nurs.
  • 2005 Apr;35(2):353-361.
PURPOSE: This study was aimed at (a) describing professional nursing practice environments embedded in nursing care units and (b) examining its relationships to nurses' task motivation. METHOD: Using...
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Analysis of Cost and Efficiency of a Medical Nursing Unit Using Time-Driven Activity-Based Costing

Lim JY, Kim MJ, Park CG

PURPOSE: Time-driven activity-based costing was applied to analyze the nursing activity cost and efficiency of a medical unit. METHODS: Data were collected at a medical unit of a general hospital. Nursing...
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Development of a Measurement of Intellectual Capital for Hospital Nursing Organizations

Kim EA, Jang KS

PURPOSE: This study was done to develop an instrument for measuring intellectual capital and assess its validity and reliability in identifying the components, human capital, structure capital and customer capital...
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Influences of Allocating HIV/AIDS Specialized Nurses on Clinical Outcomes in Japan

Nishigaki , Sugino Y, Seo J, Shimada M, Ikeda K, Kazuma K

  • KMID: 2168149
  • Asian Nurs Res.
  • 2011 Mar;5(1):11-18.
PURPOSE: This retrospective cohort study was conducted to demonstrate how allocation of nurses specialized in HIV care influences clinical outcomes of antiretroviral therapy (ART) for people living with HIV (PLWH). METHODS:...
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