J Korean Acad Nurs Adm.  2024 Jan;30(1):79-90. 10.11111/jkana.2024.30.1.79.

Influence of Emotional Intelligence of Experienced Nurses on Nursing Managerial Competence: Focusing on the Mediating Effect of Communication Competence

• Kang Y
• Kim JH

• KMID: 2562920
• DOI: http://doi.org/10.11111/jkana.2024.30.1.79

Abstract

Purpose
To identify the mediating effect of the communication competence on the relationship between emotional intelligence and nursing managerial competence among experienced nurses.
Methods
A total of 186 nurses with more than 10 years of experience working in six general hospitals participated. Data were collected using a selfreported questionnaire and analyzed using SPSS Statistics ver. 23.0 and SPSS Process Macro for descriptive statistics, independent t-test, one-way analysis of variance (ANOVA), Scheffé test, Pearson’s correlation coefficient, multiple regression analysis, and bootstrapping method.
Results
Nursing managerial competence was significantly associated with emotional intelligence (r=.32, p<.001) and communication competence (r=.42, p<.001). Additionally, communication competence had a complete mediating effect on the relationship between emotional intelligence and nursing managerial competence (indirect effect=0.45, boot SE=0.11, 95% boot CI=[0.25, 0.67]).
Conclusion
Strategies for enhancing the experienced nurses’ nursing managerial competence should be considered to improve communication competence as well as emotional intelligence and develop nursing managerial competency-related education programs by career stages. In particular, the nursing management competency-related education should focus on improving human resource management and planning competences.

Keyword

Nurses; Communication competence; Emotional intelligence; Nursing managerial competence