Health Commun.  2023 Dec;18(2):1-8. 10.15715/kjhcom.2023.18.2.1.

Key Elements for Effective Shared Decision-making in Digital Environments

• Kim DK
• Kim MJ
• Kim H

• KMID: 2552972
• DOI: http://doi.org/10.15715/kjhcom.2023.18.2.1

Abstract

Purpose
: We discussed what is needed for ‘Shared decision making (SDM)’ in the digital medical environment.
Methods
: We looked at what needs to be considered for remote SDM by examining research data on communication and remote SDM operation in existing digital environments.
Results
: The integration of digital technology in medicine has significantly enhanced remote communication between patients and doctors. Notably, both the quantity and quality of information exchanged among participants have markedly improved. Additionally, as patients can obtain information without relying on hospitals and doctors, the flow of information is changing from one-way (from doctor to patient) to mutual exchange between patients and doctors. SDM is a decision-making process that emphasizes patient participation, exchange of medical information and information about patient preferences, and decisions based on sufficient deliberation and consensus, and is premised on multiple meetings. To ensure effective SDM, it is necessary to understand the synchronous and asynchronous communication methods of digital technology and the exchange of expanded information.
Conclusion
: To facilitate successful remote Shared Decision Making (SDM), it is crucial for both patients and doctors to have digital literacy, health literacy, and maintain an attitude of respectful communication.

Keyword

shared decision-making; digital literacy; health literacy; communication attitude