J Korean Acad Nurs Adm.  2023 Sep;29(4):421-432. 10.11111/jkana.2023.29.4.421.

Experience of Interpersonal-Conflict Between Nurse Colleagues of Mid-Career Hospital Nurses

• Koo N
• Kwon S

• KMID: 2549550
• DOI: http://doi.org/10.11111/jkana.2023.29.4.421

Abstract

Purpose
This study explored and characterized the interpersonal conflict experiences among mid-career nurses working together.
Methods
Data were collected from May 2021 to February 2022 through individual in-depth interviews of eight mid-career nurses with conflict experience among nurse colleagues in their work place. The transcribed data were analyzed using Colaizzi's phenomenological method.
Results
Four categories were identified: experiencing discomfort in relationships as reverse discrimination; bearing the heavy burden of being pushed up and down; adopting self-rescue measures to cope with the current situation; and navigating a workplace where resignation and expectation coexist.
Conclusion
This study provided an in-depth exploration of interpersonal conflict experiences among mid-career nurses’ working together. Thus, shedding light on the need for proactive educational and policy initiatives to effectively manage and mitigate such conflicts among nurse colleagues in this career stage.

Keyword

Generation gap; Nurses; Interpersonal conflict; Qualitative research