J Korean Acad Nurs Adm.
2021 Jun;27(3):138-148. 10.11111/jkana.2021.27.3.138.
Experience in Nursing Unit Management on First Line Nurse Managers
- Affiliations
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- 1Assistant Professor, Department of Nursing, Silla University, Korea.
- 2Professor, College of Nursing, Kosin University, Korea.
- 3Staff Nurse, Kosin University Hospital, Korea.
- 4Associate Professor, Department of Nursing, Youngsan University, Korea.
- 5Assistant Professor, Department of Nursing, Kaya University, Korea.
- KMID: 2525921
- DOI: http://doi.org/10.11111/jkana.2021.27.3.138
Abstract
- Purpose
This study aimed to explore the nursing unit management experience of frontline nurse managers using the phenomenological research method. Method: Data was gathered using in-depth interviews from 11 participants between July 2017 to December 2019, and analyzed using Colaizzi’s phenomenological approach. The main question was, “What is your experience of nursing unit management as a frontline nurse manager?”.
Results
In this study, 5 themes and 14 themes clusters were derived. The 5 themes were ‘Object of condemnation from many parties involved’, ‘Constant struggle to lower nursing staff turnover’, ‘Serve as an intermediary between active staff’, Creating a workplace troubleshooting and work flow system’, and ‘Bearing fruits after overcoming difficulties’
Conclusion
Based on our findings, frontline nurse managers are focused on human resource management and coordination. A comprehensive understanding of the experiences of frontline nurse managers could provide effective education and strategic proposals for administrative and individual support.
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