Yonsei Med J.
2022 Jan;63(S1):22-33. 10.3349/ymj.2022.63.S22.
International Trend of Non-Contact Healthcare and Related Changes Due to COVID-19 Pandemic
- Affiliations
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- 1HIRA Research Institute, Health Insurance Review & Assessment Service, Wonju, Korea, Korea.
- 2Integrated Health Service Department, World Health Organization, Geneva, Switzerland, Korea.
- 3Public Healthcare Center, Seoul National University Hospital, Seoul, Korea, Korea.
- 4Department of Health Policy and Management, Seoul National University College of Medicine, Seoul, Korea.
- KMID: 2524800
- DOI: http://doi.org/10.3349/ymj.2022.63.S22
Abstract
- In response to the global spread of coronavirus disease-2019 (COVID-19), many countries have expanded access to non-contact healthcare. This study aimed to investigate the current state of non-contact healthcare in developed countries before and after the outbreak of the COVID-19 pandemic, and examine the potential clinical and political implications applicable to Korea. Before the COVID-19 outbreak, non-contact healthcare was provided to a limited extent. However, given the surge in COVID-19 cases, countries have lifted the restrictions on non-contact healthcare by expanding eligibility to patients and providers and the range of services. Countries that were slow to implement non-contact healthcare before the pandemic experienced a paradigm shift. Noncontact healthcare has advantages in maintaining essential health services while protecting patients and providers from viral infections. In Korea, non-contact healthcare was regarded as a business sector, so it has not been formally discussed from a public health standpoint. Given this global urgency, discussions should begin surrounding how to best utilize non-contact healthcare, considering the values, safety, and efficacy from the perspective of continuity of patient care. Non-contact healthcare should shift to utilizing a patient-centered approach. The step-by-step strategic planning of non-contact healthcare is imperative for ensuring value, quality, equity, and safety of services.
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