J Korean Soc Biol Ther Psychiatry.
2020 Feb;26(1):23-30.
Relationship between Affective Empathy and Burnout Among Social Welfare Workers : Moderating Effects of Resilience
- Affiliations
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- 1Gwang-ju Mental Health and Welfare Commission, Gwangju, Korea
- 2Gwang-ju Bukgu Community Mental Health Center, Gwangju, Korea
- 3Department of Psychology, Chonnam National University, Gwangju, Korea
- 4Department of Psychiatry, Chonnam National University Medical School, Gwangju, Korea
Abstract
Objectives
：This study aimed to investigate the moderating effects of resilience on the relationship between affective empathy and burnout among social welfare workers.
Methods
：A total of 416 social welfare workers completed this survey. We administered the Korean version of the Questionnaire on Cognitive and Affective Empathy (2QCAE), the Korean version of the Connor–Davidson Resilience Scale (CD-RISC), and the Maslach Burnout Inventory-General Survey (MBI-GS). Collected data were analyzed by t-test, correlation analysis and hierarchical regression analysis using SPSS 23.0.
Results
：Affective empathy, measured by the 2QCAE, was significantly positively correlated with burnout, measured by the MBI-GS. CD-RISC scores were significantly negatively correlated with burnout. The hierarchical regression analysis showed that the relationship between affective empathy and burnout was moderated by resilience.
Conclusion
：These findings underscore the need for programs to enhance the resilience of social welfare workers to reduce burnout at work.
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