J Korean Acad Fundam Nurs.  2021 May;28(2):263-274. 10.7739/jkafn.2021.28.2.263.

Concept Analysis of Emotional Intelligence in Nursing

• Choi SY

• KMID: 2516380
• DOI: http://doi.org/10.7739/jkafn.2021.28.2.263

Abstract

Purpose
This study was done to clarify and analyze the concept of emotional intelligence in Nursing.
Methods
Using the framework of Walker and Avant’s concept analysis, 60 articles on emotional intelligence were selected for this study.
Results
Emotional intelligence was defined as aspects of individual recognition of emotion and relational activities of emotion. The attributes of emotional intelligence are competency to be aware, regulate, express and use nurses’ own and patients’ emotions in a therapeutic manner. The antecedents of emotional intelligence include meeting with patients, cognitive ability, empathy, modulating emotion and interpersonal skills. Consequences of emotional intelligence are forming relationship between nurse and patients, personal growth, achievement in workplace, high job satisfaction, low burnout and high quality of nursing care. The concept was clarified by presentation of model, borderline, contrary and related cases.
Conclusion
This study is meaningful in that the concept and attributes of emotional intelligence are identified in the nursing area by reflecting the characteristic and the purpose of nursing. In addition, based on the results of this study, development of standardized tools to measure emotional intelligence and development of educational programs to enhance nurses’ emotional intelligence are recommended.

Keyword

Emotional intelligence; Emotion; Nursing; Nurse; Patient; 감성지능, 감성, 간호, 간호사, 환자