J Dent Hyg Sci.  2021 Mar;21(1):19-27. 10.17135/jdhs.2021.21.1.19.

The Influence of Dental Hygiene Student’s Communication Ability and Conflict Management Types on Adaptation to College Life

  • 1Department of Dental Hygiene, Dongnam Health University, Suwon 16328, Korea
  • 2Department of Dental Hygiene, Suwon Science College, Hwaseong 18516, Korea
  • 3Department of Dental Hygiene, Baekseok Culture University, Cheonan 31065, Korea


The purpose of this study was to investigate the effects of dental hygiene students’ communication ability and conflict management types on adaptation to college life improve adaptation to college life and to suggest strategies to play a role as a professional dental hygienist in clinical practice.
The subjects of this study were selected by random sample extraction of dental hygiene students from two colleges in Gyeonggi and one Chungcheong area. The survey was conducted online for dental hygiene students from July 20 to October 31, 2020. In order to comply with research ethics, this study was investigated with the consent of the subjects. The sample was analyzed for the final 351.
Dental hygiene students’ communication ability was 3.74 points, conflict management types was 3.01 points, and adaptation to college life was 3.30 points. In the type of conflict management according to the general characteristics, the problem-solving method, the avoidance method, the compromise method, and the concession method showed statistically significant differences in major satisfaction. Among the types of conflict management, the highest positive correlation (r=0.613) was shown in the relationship between the problem-solving method and the compromise method. Factors influencing the adaptation to college life were concentration, forced method, self-disclosure, conversational coherence, and social relaxation.
This study is significant in that it derives sub-areas of communication ability and conflict management types that influence adaptation to college life. In the future, there is a need to improve the quality of dental hygienists by continuously conducting research on the types of conflict management targeting dental hygienists, and responding more proactively and actively to conflict situations in the clinical field.


Adaptation; College life; Communication; Conflict; Dental hygiene; Management
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