Health Policy Manag.  2019 Mar;29(1):49-57. 10.4332/KJHPA.2019.29.1.49.

Factors Affecting Cultural Competence of Nurses Caring for Foreign Patients

Affiliations
  • 1Red Cross College of Nursing, Chung-Ang University, Seoul, Korea.
  • 2College of Nursing, Hanyang University, Seoul, Korea. white0108@hanyang.ac.kr

Abstract

BACKGROUND
The purpose of this study was to examine the cultural competence of nurses caring for foreign patients in general hospitals.
METHODS
The subjects are 308 nurses who work in general hospitals in Seoul and Gyeonggi-do. The data, collected using a structured questionnaire on cultural competence, coping strategy, multicultural experience, intercultural uncertainty, and intercultural anxiety, were analyzed using descriptive statistics, t-test, analysis of variance, Pearson's correlation analysis, and hierarchical multiple regression.
RESULTS
Cultural competence was significantly associated with marital status, level of education, type of ward, and number of cared foreign patients. In hierarchical multiple regression analysis, the level of cultural competence was significantly associated with married, master degree qualified, high level of coping strategy and multicultural experience, and low level of cultural uncertainty.
CONCLUSION
The findings revealed the need for educational programs which can contribute to lower the intercultural uncertainty and to enhance coping strategies dealing with foreign patients. In addition, individual and organization efforts to provide opportunities to expand nurses' multicultural experience will affect nurses' cultural competence development.

Keyword

Nurses; Cultural competency; Patients

MeSH Terms

Anxiety
Cultural Competency*
Education
Gyeonggi-do
Hospitals, General
Humans
Marital Status
Seoul
Uncertainty
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