Psychosocial Factors Related to Burnout of Job Duties in a Local Social Welfare Officers

Hur, Sun; Yoon, Bo Hyun; Kim, Kyung Min; Jeong, Yu Ran; Sea, Young Hwa; Park, Su Hee; Song, Jye Heon; Jeong, Ha Ran; Ma, Soo Jin

Abstract

OBJECTIVES
he purpose of this study was to examine psychosocial factors related to burnout of social welfare officers working in Jeonnam Province.
METHODS
A total of 395 social welfare officers (male 99, female 296) working in 22 areas of Jeollanam-do province, were subjects of this study. We examined socio-demographic factors, using a self-reporting questionnaire. Subjects were asked to complete the Maslach Burnout Inventory-General Survey (MBI-GS), Center for Epidemiological Studies Depression Scale (CES-D), Perceived Stress Scale (PSS), and the Generalized Self-Efficacy Scale (GSS), to assess psychosocial factors affecting to burnout of social welfare officers.
RESULTS
Among 395 subjects, 221 (55.9%) reported recent experiences of burnout. There was no significant difference in age between two groups, divided by burnout. Sex (p < 0.001), rank (p=0.003), working period (p=0.034), depression (p < 0.001) revealed differences between the burnout group and control group. Scores of PSS (p < 0.001) were higher, while the scores of GSS (p < 0.001) were lower in the burnout group, than control group. Multivariate logistic regression analysis revealed that female (OR 2.840, 95%CI 1.466-5.504, p=0.002), depressive high-risk group (OR 6.824, 95%CI 2.893-16.096, p < 0.001) PSS (OR 1.247, 95%CI 1.153-1.349, p < 0.001) and GSS (OR 0.950, 95%CI 0.930-0.971, p < 0.001), were significantly associated with burnout.
CONCLUSION
We found that some factors, were associated with experienced burnout in social welfare officers. Depressive symptoms were the strongest associative factor, for burnout in public servants in charge of social welfare. Sex, stress and self-efficacy also correlated with burnout, and especially self-efficacy was a protecting factor.