Osong Public Health Res Perspect.  2017 Feb;8(1):26-33. 10.24171/j.phrp.2017.8.1.04.

Knowledge Management Enablers and Process in Hospital Organizations

Affiliations
  • 1Department of Health Administration, Kongju National University, Kongju, Korea. lhs@kongju.ac.kr

Abstract


OBJECTIVES
This research aimed to investigate the effects of knowledge management enablers, such as organizational structure, leadership, learning, information technology systems, trust, and collaboration, on the knowledge management process of creation, storage, sharing, and application.
METHODS
Using data from self-administered questionnaires in four Korean tertiary hospitals, this survey investigated the main organizational factors affecting the knowledge management process in these organizations. A total of 779 questionnaires were analyzed using SPSS 18.0 and AMOS 18.0.
RESULTS
The results showed that organizational factors affect the knowledge management process differently in each hospital organization.
CONCLUSION
From a managerial perspective, the implications of these factors for developing organizational strategies that encourage and foster the knowledge management process are discussed.

Keyword

hospital organization; knowledge management; knowledge management enablers; knowledge management process

MeSH Terms

Cooperative Behavior
Knowledge Management*
Leadership
Learning
Tertiary Care Centers
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