J Korean Acad Community Health Nurs.  2016 Dec;27(4):410-422. 10.12799/jkachn.2016.27.4.410.

The Effectiveness of a Cultural Competence Training Program for Public Health Nurses using Intervention Mapping

Affiliations
  • 1Department of Nursing, Masan University, Changwon, Korea.
  • 2College of Nursing, Moi-Im Kim Nursing Research Institute, Yonsei University, Seoul, Korea. hlee39@yuhs.ac

Abstract

PURPOSE
This study evaluated the effects of a cultural competence training program for public health nurses (PHNs) using intervention mapping.
METHODS
An embedded mixed method design was used. Forty-one PHNs (experimental: 21, control: 20) and forty marriage migrant women (MMW) (20, in each group) who were provided nursing care by PHN participated in the study. The experimental group was provided with a four-week cultural competence program consisting of an eight hour offline and online course, e-mail newsletters and social networking services (BAND). Transcultural Self-efficacy (TSE) of the PHNs, client-nurse trust, and satisfaction with nursing care of MMW were measured. Ten PHNs in the experimental group were interviewed after the experimental study.
RESULTS
The experimental group showed a significantly greater improvement in TSE, client-nurse trust, and satisfaction with nursing care than did the control group. Six themes emerged from qualitative data: (a) Recognizing cultural differences, (b) Being interested in the multicultural policy, (c) Trying to communicate in MMW's own language, (d) Providing medical information using internet and smart phone, (e) Embracing culturally diverse people into society, and (f) Requiring ongoing cultural competence training.
CONCLUSION
Cultural competence training enabled PHNs to provide culturally competent care and contribute to MMW's health outcomes.

Keyword

Cultural competency; Public health nurses; Education

MeSH Terms

Cultural Competency*
Culturally Competent Care
Education*
Electronic Mail
Female
Humans
Internet
Marriage
Methods
Nurses, Public Health*
Nursing Care
Periodicals as Topic
Public Health*
Smartphone
Transients and Migrants

Figure

  • Figure 1 Study design


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