J Agric Med Community Health.  2023 Dec;48(4):262-274. 10.5393/JAMCH.2023.48.4.262.

A Qualitative Research on the Evaluation of Healthcare and Welfare Network for Vulnerable Populations : Focusing on the Dalgubeol Health Doctor Services

• Lee SJ
• Kim JY
• Kang JW
• Lee HJ

• KMID: 2551407
• DOI: http://doi.org/10.5393/JAMCH.2023.48.4.262

Abstract

Objectives
This study examined the evaluation and potential improvements of ‘Integrated Healthcare and Social Welfare service model’ based on the experiences of practitioners from institutions participating in the ‘Dalgubeol Health Doctor Services’ and the service recipients.
Methods
Qualitative research was conducted from September to November 2022 in this study, focusing on 4 providers from the dedicated Dalgubeol Health Doctor Services Team, 5 contact partners from affiliated organizations, and 6 service beneficiaries. The data gathered underwent thematic analysis.
Results
The evaluation indicated that Dalgubeol Health Doctor Services has proven to be effective in addressing the complex needs of vulnerable populations. By providing integrated services through quick and simple beneficiary selection and resource linkage, it has contributed to the resolution of complex demands, recovery of positive attitudes towards life, and improvement in quality of life for users who have fear the use of medical and welfare services. Dalgubeol Health Doctor Services has established an integrated health care system involving not only public but also private organizations, from the referral agency to the service provider. Centered around Daegu Medical Center and involving five tertiary hospitals, it has established a model that supports treatment appropriate to the severity of the patient, from mild to severe.
Conclusions
These findings indicate an enhancement in health equity, achieved through the active identification and subsequent health and welfare issue resolution of individuals marginalized from medical benefits.

Keyword

Vulnerable Populations; Community Networks; Qualitative Research; Qualitative Research