Korean J Adult Nurs.  2017 Jun;29(3):290-301. 10.7475/kjan.2017.29.3.290.

Emotional Labor, Job Stress and Professional Quality of Life among Nurses in Long-term Care Hospital

• Kim HJ
• Kim HY

• KMID: 2406327
• DOI: http://doi.org/10.7475/kjan.2017.29.3.290

Abstract

PURPOSE
This study was aimed to identify the level of emotional labor, job stress and professional quality of life and to identify the factors affecting on professional quality of life among nurses in long-term care hospitals.
METHODS
136 nurses working at eight different long-term care hospitals were recruited from May 1 to June 30, 2016. Data were analyzed by descriptive statistics, t-test, ANOVA, Pearson correlation, and stepwise multiple regression using SPSS/WIN 22.0.
RESULTS
Professional quality of life is consisted of three subcategories as compassion satisfaction, secondary traumatic stress and burn-out. As for the factors affecting on compassion satisfaction, age, satisfaction on working ward and shift pattern of duties were significant factors. The three variables' explanation power on compassion satisfaction was 25.0%. As for factors affecting on secondary traumatic stress, emotional labor was a significant factor. The emotional labor's explanation power on secondary traumatic stress was 13.0%. Factors affecting on burn-out, emotional labor, age, and health condition were significant factors. The three variables' explanation power on burnout is 31.0%.
CONCLUSION
On the basis of results, program development are required to relieve emotional labor and job stress for nurses at long-term care hospitals and to improve their professional quality of life.

MeSH Terms

Compassion Fatigue
Empathy
Long-Term Care*
Program Development
Quality of Life*

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