J Korean Acad Nurs Adm.  2017 Sep;23(4):397-405. 10.11111/jkana.2017.23.4.397.

Effects of Emotional Labor and Organizational Justice on Organizational Socialization of Emergency Room Nurses

• Joe SR
• Lee EK

• KMID: 2393120
• DOI: http://doi.org/10.11111/jkana.2017.23.4.397

Abstract

PURPOSE
The purpose of this study was to examine the effects of emotional labor and organizational justice on organizational socialization of emergency room nurses.
METHODS
This study was done over a 4 month period, with 185 emergency room nurses from general and tertiary hospitals in 2 regions of Korea. The nurses completed self-report questionnaires from August 20 to September 30, 2015. The data from the self-report questionnaires were analyzed using descriptive statistics, independent t-test, one way ANOVA, Pearson correlation coefficients, and Hierachial multiple regression analysis with the IBM SPSS 21.0 program.
RESULTS
The significant predictors of organizational socialization for the emergency room nurses were procedural justice (β=.38), emotional labor (β=.−23) and distributive justice (β=.19). These variables explained 54% of the variance in organizational socialization of emergency room nurses.
CONCLUSION
The results indicate that it is necessary to formulate a plan for enhancing procedural justice and distributive justice, and for decreasing emotional labor.

Keyword

Emergencies; Nurses; Emotions; Organizations; Socialization

MeSH Terms

Emergencies*
Emergency Service, Hospital*
Korea
Social Justice*
Socialization*
Tertiary Care Centers

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