J Korean Soc Med Inform.  2008 Dec;14(4):417-430.

Development of Electronic Incident Reporting System to Manage Medical Errors - Focused on Nursing Related Task

• Lee E
• Son JT
• Kim SH

Abstract

OBJECTIVE
Hospital and health care professionals in worldwide strive to deliver the safest care as possible. Nevertheless, medical errors that are preventable are common. Minimizing and eliminating medical errors that are preventable is vital to improve patient safety. Therefore the purpose of study is developing the electronic incident reporting system focused on nursing related task as a way to make easy to report incidents METHOD: First, we identified the types and contents of nursing errors and then developed the system under the Widow XP environment. The system was connected to the hospital information system by TCP/IP protocol and used Oracle Sybase as DBMS and Power Builder 8.0 as a program language.
RESULTS
The system developed was accessible by any qualified employer who works in the hospital and easily convertible to excel file for the purposes of analyzing the data stored. The number of incident reported using the electronic incident reporting system was 85.
CONCLUSION
Hospital should cultivate no blaming culture to the staffs involved in the incidents and provide a standardized education to all frontline staffs to encourage error reporting. By doing this, voluntary error reporting system can be used for system wide improvements by analyzing data stored in the system.

Keyword

Hospital Incident Reporting; Medical Errors; Safety; Information System

MeSH Terms

Delivery of Health Care
Electronics
Electrons
Hospital Information Systems
Information Systems
Medical Errors
Patient Safety
Risk Management
Widowhood