J Korean Community Nurs.
1995 Dec;6(2):275-285.
A study for quality assurance of visiting nurses service of a public health center
Abstract
- The purpose of the study is to evaluate the visiting nurses service of a public health center. Data were collectd from the 36 clients who received services from a public health center. In terms of the process evaluation, the tool is composed 4 parts, 27 items such as assessment planning, implementation, and evaluation. It was measured through the health records by 2 peer review. In terms of the outcome evaluation, the level of client satisfaction was measured by self report or interview by 2 supervisor. The result were as follows:
1. 30% of 36 health records showed narsing process was not and out of them, nursing care plann including spectific activities were rarely established or unclear.
2. The lack of systematic data collection showed and nursing diagnosis was not adressed in health records review.
3. Client satisfaction score was 32, 97, out of maximum score 36.
4. The lack of sufficent objective data, care plan, record of client's health status change, and evaluation was founded therefore quality assurance for visiting nurses service and in-service education are required and the development of standardized record system need.