J Korean Acad Nurs Adm.  2015 Jan;21(1):53-63. 10.11111/jkana.2015.21.1.53.

Nurses' Experience of Health Communication with Doctors in the Clinical Fields

• Park KO

• KMID: 2321279
• DOI: http://doi.org/10.11111/jkana.2015.21.1.53

Abstract

PURPOSE
The purpose of this study was to describe nurses' experience of health communication with doctors in the clinical fields.
METHODS
Eight experienced clinical nurses working in various units of general hospitals participated. Data were collected through in-depth individual interviews and analyzed using the Colaizzi' method.
RESULTS
Five themes of nurses' experience of communication were identified: exploring the speaker seriously, becoming aware of emotions and controlling them, developing relationships after lining up for battle, having superficial and withered relationships with doctors, having few resources to promote communications with doctors.
CONCLUSION
The results of the study indicate that humanistic and warm interpersonal relationships and genuine sharing of information are necessary to ensure effective communication. Thus, practice guidelines should be re-evaluated and developed to meet the proposed standards; safety-net programs and education for health communication should also be established. Nurse managers should create a high-touch work environment.

Keyword

Communication; Nurse; Hospital; Experience

MeSH Terms

Education
Health Communication*
Hospitals, General
Humans
Nurse Administrators

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