J Korean Acad Community Health Nurs.  2009 Jun;20(2):134-142.

A Study on the Satisfaction of Web-Based Health Education Programs

• Yun SN
• Kim J
• Lee IS
• Lee B
• Park EJ
• Park SY

Abstract

PURPOSE
This study was to present the process of web-based educational program (WEP) development and to identify factors affecting satisfaction with WEP for the certificate of healthcare managers working at the National Health Insurance Corporation (NHIC).
METHODS
Subjects were healthcare managers and voluntary participants of WEP. A total of 1,449 respondents were surveyed through an online questionnaire about their satisfaction with the educational contents and system.
RESULTS
The mean contents satisfaction was 3.75 (SD 0.54), and system satisfaction 4.68 (SD 0.54). According to statistical analysis, the type of certification, experience and professional career of health care management affected contents satisfaction. And factors affecting system satisfaction were the type of certification and gender.
CONCLUSION
WEP was utilized as a pre-requisite course for the certificate program of healthcare managers. However, the development of advanced WEP is suggested to meet the educational needs of healthcare managers who have certificate or license and their job related to healthcare management.

Keyword

Web based health education; Satisfaction

MeSH Terms

Certification
Surveys and Questionnaires
Delivery of Health Care
Health Education*
Licensure
National Health Programs