Korean J Occup Health Nurs.  2010 May;19(1):60-69.

Factors That Affect Hotel Workers' Health Status

• Rhie IS

Abstract

PURPOSE
This study was to investigate and identify the factors that affect the hotel workers' healh status. METHOD: The subjects of this study were 261 randomly selected servers from a hotel located in Seoul. For the statistical analysis of collected data, descriptive statistics, X2-test, ANOVA and Tukey's multiple comparison(Tukey's post hoc), multiple regression were done with the SAS(Version, 9.01) program.
RESULTS
The health status scores were significantly different depending on the type of their occupation. The health status and the subordinate concepts such as social function, role limitation-physical and bodily pain scores were significantly different. The factors that affect health status of foods & beverages workers were emotional labor, physical environment, social support and self efficacy. In culinary, they were affected by job satisfaction and the experience of seeing a doctor. The workers in room-service were affected by experience of quitting.
CONCLUSION
To improve health status of the hotel workers, the results of the study suggest that physical environment, emotional labor, self-efficacy and job satisfaction be enhanced. As the frequency of seeing the doctor affected their health status, further study is recommended and systematic health promotion program needs to be developed.

Keyword

Health status; Workers

MeSH Terms

Beverages
Health Promotion
Job Satisfaction
Occupations
Self Efficacy
Social Environment