Korean J Occup Health Nurs.  2009 Nov;18(2):205-218.

The Affective Factors of Case Managers' Occupational Stress

• Choi YS
• Kim HL
• Sung KJ

Abstract

PURPOSE
The purpose of this study was to learn the affective factors of case managers' occupational stress. METHOD: A total of 986 participants responded to a self-administered questionnaire that included 24 items of Korean Occupational Stress Questionnaire Short Form (KOSQSF), job satisfaction index, health behaviors, general characteristics, and variables related to work. The data collection of research was done from 17th to 21th of September, 2007. The data were analysed by t-test, ANOVA, and multiple regression with SPSS 11.1 package program. RESULT: The results of this study were as follows: The overall job satisfaction rate of men and women was highly than that of the Korean worker's standard. There were statistically significant differences in occupational stress in work place, work department, work position, smoking, treatment in out-patient clinic, subjective & relative health-status, work load, supervisor's review on work-ability, and job satisfaction. According to the multi-variate analysis, occupational stress(47.6%) was related to job satisfaction, workload, individual work-ability, supervisor's review on work-ability, health status and gender.
CONCLUSION
Occupational stress varied depending on the ten variables and was influenced by job satisfaction(35.7%) and 5 other variables. The results suggest that further follow-up study on case managers is necessary to relieve their occupational stress.

Keyword

Case manager; Stress

MeSH Terms

Data Collection
Female
Health Behavior
Humans
Hypogonadism
Job Satisfaction
Male
Mitochondrial Diseases
Ophthalmoplegia
Outpatients
Surveys and Questionnaires
Smoke
Smoking
Workplace
Hypogonadism
Mitochondrial Diseases
Ophthalmoplegia
Smoke