Korean J Occup Health Nurs.
2009 May;18(1):22-32.
Analysis on Female Workers' Job Stress in Sales and Retail Industries
- Affiliations
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- 1College of Nursing, Seoul National University, Korea.
- 2College of Medicine, The Catholic University of Korea, Korea. hyesun@catholic.ac.kr
Abstract
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PURPOSE: This study was conducted to measure job stress and to explore risk factors of female workers in the retail and sales industries in Seoul, Gyeonggi and Incheon.
METHODS
A total of 321 participants responded to a self-administered questionnaire that included 24 items of the KOSS(Korean Occupational Stress Scale) and sociodemographic characteristics. The 240 questionnaires were collected from January to March 2007 and analyzed.
RESULTS
The mean scores of female workers' job stress in the retail and sales industries ranged in Q50~74 compared with the average scores of female Koreans. The level of job insecurity was significantly high, and ranged in Q75~. However, the level of insufficient job control ranged in Q~24. Multiple regression analysis was used to explain the risk factors of female workers: monthly salary and insufficient sleep were of statistical significance.
CONCLUSION
High level of job stress suggested that appropriate stress management programs be implemented for female workers in the retail and sales
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