Job Stress and Stress Coping Strategy among Workers in A Regional Statistics Office : A Preliminary Study

Lee, Hyun Soo; Yoon, Bo Hyun; Oh, Eun Joo; Sea, Young Hwa; Kim, Kyung Min; Jung, Haran; Kim, Moon Doo; Baek, Man Ki; Son, Eun Rak; Jung, Ja Young

Abstract

OBJECTIVES
The purpose of this preliminary study was to investigate job stress and stress coping strategy among workers in a regional statistics office.
METHODS
A total of 133 workers in regional statistics office participated in this study and they were divided into two groups, survey group(n=109) and support group(n=24) depending on relation to statistical survey task. They were asked to respond to Short Form of Korean Occupational Stress Scale(KOSS-SF) and Stress Coping Strategy(SCS) to investigate sociodemographic characteristics, job stress, and stress coping strategy.
RESULTS
The proportion of the 133 participants in the sample was 59(44.4%) of men, 74(55.6%) of women. There were no significant differences in KOSS-SF scores in relation to age, sex, education, and marital status, while the KOSS-SF scores were significantly different between the two groups. In regard to the subscales of KOSS-SF, the two groups had significant differences in insufficient job control, interpersonal conflict, job insecurity, and organization system. In addition, the total score of KOSS-SF had a negative correlation with problem-focused coping strategy and social support coping strategy of SCS.
CONCLUSIONS
Our results suggest that workers of survey group had more job stress compared to those who works in support group in regional statistical office. In addition, in comparison with workers of support group, both men and women of survey group get stressed when they were confronted with interpersonal conflicts. Our results suggest that using problem-focused coping and social support coping strategy lowers job stress.