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Customer Perception Levels towards Service Quality Attributes of University Residence Hall Foodservice by Importance-Performance Analysis

Yang I, Kang H, Weon C

  • KMID: 2300727
  • Korean J Community Nutr.
  • 2000 Dec;5(4):662-671.
The purpose of this study was to analyze university students' perception of service quality attributes in residence hall foodservice. Questionnaires were hand delivered to 1,210 university students residing in a...
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