- Customer Discovery as the First Essential Step for Successful Health Information Technology System Development
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Thamjamrassri P, Song Y, Tak J, Kang H, Kong HJ, Hong J
- KMID: 2403299
- Healthc Inform Res.
- 2018 Jan;24(1):79-85.
- doi: 10.4258/hir.2018.24.1.79
OBJECTIVES: Customer discovery (CD) is a method to determine if there are actual customers for a product/service and what they would want before actually developing the product/service. This concept, however,... -
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