- A Study of the Nursing Service Quality and Gap Perceived by Consumers
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Lee MA
- KMID: 803159
- J Korean Acad Nurs.
- 2004 Apr;34(2):225-234.
PURPOSE: The purpose of this study was to develop a tool that measures the quality of nursing service, to measure the quality of nursing service perceived by consumers, and to... -
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- A Comparative Study of how Subjects' Characteristics and Nursing Service Quality Influence on Hospital Revisiting Intent between Patients and Nurses
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Lee MA
- KMID: 1086343
- J Korean Acad Nurs.
- 2005 Dec;35(7):1210-1220.
PURPOSE: This study was aimed to examine how subjects' characteristics and nursing service quality influence hospital revisiting intent, to compare perceptions of patients with those of nurses. METHOD: The... -
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