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The Improvement of Hospital Food Service in Quality and Customer Satisfaction by Using 6-sigma Strategy

Chung SH, Yeom HS, Sohn CM

  • KMID: 2332183
  • J Korean Diet Assoc.
  • 2007 Nov;13(4):331-344.
This study was performed to improve the hospital food service in quality and customer satisfaction by using 6-sigma strategy which was processed by DMAIC methods. The research procedure was as...
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The Effects of the Improvement of the Food Service Environment on Patients' Satisfaction with the Hospital Food Service: Focused on Case Studies

Lee SL, Chang YK

  • KMID: 2301372
  • Korean J Community Nutr.
  • 2003 Aug;8(4):566-573.
The purpose of this study was to assess how the changes in the food services environment on patients satisfaction with the hospital food service. Statistical data analyses were completed using...
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The Assessment of Patient Satisfaction in Accordance with Hospital Patients Food Service Cluster Groups

Chang UJ, Kim HJ, Hong WS

  • KMID: 2300618
  • Korean J Community Nutr.
  • 2000 Mar;5(1):83-91.
The aims of this study are to evaluate the quality of hospital food services and the evaluate the quality in selected hospitals trough the use of the questionnaires. A survey...
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A Study of Hospital Foodservice Management after Covering Hospital Foodservice in The National Health Insurance

Hwang RI, Kwon JH, Jeong HJ, Kim JH, Lee HY

  • KMID: 2301046
  • Korean J Community Nutr.
  • 2008 Apr;13(2):244-252.
The purpose of this study is to investigate the overall operations of National Hospital Food service after it was benefited by National Health Insurance (NHI). The survey was conducted between...
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A Study on the Status of contract managed hospital food services

Yang IS, Kim JS, Kim HA, Park MK, Park SY

  • KMID: 2332021
  • J Korean Diet Assoc.
  • 2003 May;9(2):128-137.
The purposes of this study were to investigate the current status of contracted hospital food services and to find out the difference in accordance with the number of beds in...
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Comparative Analysis on the Perspectives of Hospitals and Contractors on Items related with Contracting Hospital Foodservice Management

Kim HA, Kim J, Yang IS, Park M, Park S

  • KMID: 2332093
  • J Korean Diet Assoc.
  • 2004 Aug;10(3):293-299.
The purposes of this study were to : a) investigate the current status of contracted hospital food services, b) analyze and clarify various perspectives of contractors and hospitals. Thirty six...
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The Assessment of Foodservice Satisfaction by Orthopedic Patients according to their Involvement

Shim E, Yoon S, Hong W

  • KMID: 2332050
  • J Korean Diet Assoc.
  • 2004 May;10(2):184-189.
The purposes of this study were to evaluate the quality of hospital food services in view of patients in orthopedic wards and accomplish the quality improvement in hospital foodservice operations....
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